There are many ways to find the right service for you.
- You can plan your journey online using the Adelaide Metro journey planner.
- If you know your route name or number, you can search for your timetable online.
- If you know the service you want to use you can download a timetable and map online.
- If you're using a smart phone you can plan a journey, find a timetable or view departures at your stop on the Adelaide Metro mobile website at m.adelaidemetro.com.au free.
- There are many other useful applications available for your mobile device. Search for an application that suits you.
Two Section travel: A two section fare on a metrocard allows you to travel two sections which is approximately three kilometres.
Single trip: A singletrip metroticket allows you to travel as far as you like within a two hour travel time period.
Day trip: A daytrip metroticket allows you to travel as far as you like from your first validation until 4.30am the following morning.
You may be entitled to a concession fare on public transport if you travel with an approved concession card.
To travel by bus:
- Stand close to the stop as the bus approaches.
- Hail the bus driver by holding up your arm and waving.
- Validate your ticket as you board.
If you are boarding an accessible service with a mobility aid the bus driver will assist you to board.
To travel by tram or train:
Stand behind the white line at your platform as the train or tram approaches
– you don’t need to hail a train or tram.
- Press the button to open the door or slide the door open as required.
- Validate your ticket as you board.
If you are boarding with a mobility aid Adelaide Metro staff will assist you to board.
Further information about how to get onto public transport can be found on the Accessible Journeys page.
The X, T and F bus route letters indicate variations to regular bus services.
X indicates that the bus travels express along part of the regular bus route and won’t stop or pick up at every stop, making it a quicker journey home for those who live closer to the end of the route.
T indicates that the bus stops at a limited number of stops along the route.
- when travelling to the city the bus will only drop off passengers after a designated stop
- when travelling from the city the bus will only pick up passengers before a designated stop.
You can find out more about these buses on the timetable or ask your bus driver when boarding.
A Go Zone is an area that offers public transport services every 15 minutes between 7.30am and 6.30pm Monday to Friday, and every 30 minutes at night, Saturday, Sunday and public holidays until approximately 10pm. Stops within Go Zones are indicated by red hoop signs.
There are a number of public transport Park ’n’ Ride facilities. Park your car at a Park ’n’ Ride and continue your journey on public transport.
Luggage: you can take luggage onboard if space permits.
Accredited assistance animals: all accredited assistance animals accompanying a person with a disability are welcome to travel on all public transport.
Pets: small animals contained in secure carry cages can be carried on public transport if they do not present a risk to other customers. For more information you can call the Adelaide Metro InfoLine.
Food and drink: eating and drinking is not permitted onboard.
Prams and pushers: prams and pushers are allowed onboard. They must be folded down and stored in the identified areas. For more information on travelling safely on public transport with a pram or pusher, visit the Safety and Behaviour page.
Personal shopping trolleys: personal shopping trolleys are permitted onboard. Supermarket trolleys are not permitted onboard.
Bikes: bikes are not allowed onboard buses or trams. Bikes are allowed on trains.
Bikes travel free on trains:
- between 9.01am and 3.00pm
- after 6.00pm Monday to Friday
- all day on weekends and public holidays.
A separate concession ticket is required for a bike travelling onboard a train outside of these times.
Look for the sticker on the carriage door to see how many bikes are permitted per carriage and the best entrance to use when boarding.
Surfboards: surfboards are not allowed onboard buses or trams. Surfboards are allowed onboard trains if space permits. A separate concession ticket is required for a surfboard travelling onboard a train.
Bike storage is available at a number of locations. Call the Adelaide Metro InfoLine for more information.
A stop ID is a unique number that identifies an individual bus stop, train station or tram stop. You can use a stop ID to find departure and other useful information about a particular stop or station.
The Bus SA website contains relevant information for regional South Australian travel.
There are several ways to find bus, train and tram timetables, maps and journey plans on the Adelaide Metro website.
Service Route Page
The service route page displays the combined timetable and map in PDF format, and the HTML (web) timetable for the selected route.
New customisable timetables have also been added for your convenience in HTML (web) format
You can simply and easily customise your HTML timetable by closing the stops you don’t need by clicking on the red [x] to hide individual stops
- Traditional printed timetable and map PDF’s are available to download from the service route pages
- Links from the stop/station list to the stop/station page provide more detailed information.
For more information see the How to use the service route page guide.
The stop/station page displays timetable departures and location information.
- The next 3 timetabled departures
- The daily departure timetable for all services from that stop or station
- Links to the route and service page for full details of the selected route or service.
For more information see the How to use the stops/stations page guide.
The Journey Planner searches for services that will get you from A to B, with your personal preferences of walking distance, transfers and type of service you want to use.
Journey Planner help can be found in the How to develop a public transport journey plan guide.
Metrotickets are paper tickets for either single trips, day trips or multi trips on Adelaide Metro buses, trains and trams.
Metrocard is an electronic smartcard designed for multiple trips on Adelaide Metro buses, trains and trams.
The fare you pay depends on the time of travel – peak or interpeak. See the current fares for more information.
Interpeak travel fares apply between (9.01am and 3pm) weekdays excluding public holidays.
Peak travel fares apply before 9.01am and after 3pm weekdays, weekends and public holidays.
Children under five years of age travel free when accompanied by an adult.
On weekends, school holidays and public holidays, two children under the age of 15 years can travel free with an adult travelling on a daytrip metroticket.
Validate your metrocard or metroticket when you board a bus, train or tram and when you enter or exit Adelaide Railway Station.
How to use metrocard
For information on the types of metrocards available, visit the Getting a metrocard page.
Metrocard recognises the time of travel and deducts the appropriate peak or interpeak fare, so you won't need different metrocards for travel throughout the day. However, for travel within a 2-Section area you will need a separate 2-Section metrocard or to purchase a 2-Section metroticket from the driver or ticket machine.
You can transfer to another service within two hours of your first validation. You cannot transfer between services using a 2-Section metrocard.
The validator displays the date and time onscreen. When you validate the display will change to show the card type and fare deducted and the remaining card balance. When you transfer between services within two hours of your first validation the word ”transfer” will appear on the validator display.
The sale of multitrip tickets will be phased out.
You can still use your multitrip ticket but soon you won’t be able to buy new multitrip tickets.
I was a concession holder and now I need a regular fare. Can I transfer the remaining balance from my concession metrocard to a regular metrocard?
Yes. To transfer your balance visit an Adelaide Metro InfoCentre. You will simply need to buy a new metrocard and have the remaining balance transferred.
Holders of valid, approved concession or student cards are eligible for concession fares on Adelaide Metro services. You will need to buy a concession metrocard.
More information about concession fares and entitlements can be found on the Concession Cards page.
You can buy metrocards from metrocard agents or an Adelaide Metro InfoCentre.
Metrotickets can be purchased onboard buses, trains or trams, or from ticket machines.
No. You can buy singletrip and daytrip metrotickets onboard your bus from a driver or from a ticket machine onboard your train or tram. You can recharge your metrocard onboard your train or tram using a ticket machine.
When paying your fare, please ensure you have change. Bus drivers and tram conductors may not have change for larger notes.
Metrocard agents, like any retailers, have the ability to pass on the EFTPOS fees they are charged by their bank to their customers if they choose. Adelaide Metro InfoCentres and self service machines do not pass on any EFTPOS fees to customers.
If you are a visitor or don’t travel often, you can buy a singletrip or daytrip ticket from either the bus driver or ticket vending machines on all trains and trams.
Metrocards are made of a plastic similar to credit cards. They are very strong and with normal use will last many years.
The card fee paid by the customer contributes to the cost of metrocard production and distribution. Protecting your metrocard enables customers to transfer any balance to a new card. With the current system, a lost or stolen ticket cannot be reimbursed.
The metrocard card fee is equivalent to, or less than, public transport smartcards in other Australian cities which range from $5-$10 for regular and from $5-$7 for concession, seniors and student.
The non-refundable fee for Adelaide Metro metrocards applies as follows:
- $5 Regular
- $5 2-Section (sticker indicating on the back)
- $3.50 Concession or Student
- The Office for the Ageing's Senior Card Unit has issued all South Australian seniors with a Seniors card which also doubles as a metrocard.
When you buy a metrocard you can use your card immediately.
To register and protect your card you will need to wait 24 hours before you can protect your card online.
No. You need to validate your metrocard when you board a bus, train or tram and when you enter or exit Adelaide Railway Station.
Check that your metroticket has not expired or that you have enough balance on your metrocard for the appropriate fare to be deducted.
You can check your card balance by touching your card to a validator. The balance will be shown on the display.
You need a valid metroticket or metrocard to travel on Adelaide Metro services.
Many customers find they can validate their metrocard without removing it from their bag or wallet. However in some cases the contents of your wallet may interfere with the communication between your metrocard and the validator; in particular, the presence of cards using similar technologies, such as contact-less payment cards.
The barrier gates at Adelaide Railway Station validate on entry to the paid platform to help the prevention of fare evasion. Customers on the paid platform are required under the Passenger Transport Act to have a valid ticket to board an Adelaide Metro service.
Simply touch your card to a validator as you board your bus, train or tram and when you enter or exit Adelaide Railway Station. The appropriate fare will be deducted. A beep and green light indicates a successful validation.
The validator will display the fare deducted and the balance remaining on your card. If you keep your card held to the validator, the balance will be displayed until you remove it. For more information on checking your metrocard balance, visit the Check your balance and transaction history page.
The validator will display a warning when the card value falls below three, two or one remaining trips. For more information about metrocard validation, visit the Travel with a metrocard page.
When you recharge your metrocard online or over the phone, the amount to be credited is updated by the central system overnight. This type of recharge if completed before 9pm will generally be available on your card when you use it the next morning.
When you recharge your metrocard using a ticket machine onboard a train or tram, at an InfoCentre or a metrocard Agent, the new balance is written directly onto the card. This type of recharge will usually be available immediately.
I haven’t used my metrocard for a few months and my last recharge balance isn’t showing on my metrocard?
When you recharge your metrocard online or over the Adelaide Metro InfoLine, the amount you added is updated by the central system overnight. This type of recharge will usually be available on your card when you next validate.
If you don’t validate your metrocard within three months of recharging, the recharge will be suspended. Phone the Adelaide Metro InfoLine or visit an Adelaide Metro InfoCentre to have your recharge restored.
The suite of metrocard machines at Adelaide Metro InfoCentres, metrocard Agents, onboard trains and trams and at other locations are proven, off-the-shelf products that come with a range of set dollar amounts.
Visit an Adelaide Metro InfoCentre or metrocard agent, or phone the Adelaide Metro InfoLine to check the balance of your metrocard. The validator will also display the fare deducted and the balance on your card as you board your bus, train or tram or as you enter or exit Adelaide Railway Station.
If you choose to register your metrocard you can also check your balance on the metrocard management page. Transactions (validations and recharges) may take between 24 and 48 hours to appear on your transaction history.
You can deactivate auto recharge via your Metrocard online account.
- Log in to your Metrocard account and Click “Mange this card” for the relevant Metrocard
- Select “Click here to manage auto recharge on this Metrocard”
- Click “Deactive Auto recharge” then Click “Remove Auto Recharge”
- Click “Validate”
Allow 24 hours for the removal of auto recharge from your Metrocard.
Alternatively, you can visit an Adelaide Metro InfoCentre and speak with a customer service officer to deactivate your auto recharge.
If an auto recharge has not occurred in a 12 month period, the facility will expire and will need to be re-enabled.
If auto recharge has been set up on your Metrocard you will always have enough value and be ready to travel on bus, train or tram services.
Once your balance drops below the auto recharge threshold amount, auto recharge will be triggered when you next validate your Metrocard.
Auto recharge is triggered when the balance drops below the threshold amount. When you validate next, the validator will flash both green and yellow lights to indicate that the auto recharge has been added to your Metrocard.
Your new balance will be displayed, which includes the added auto recharge amount minus the fare deducted for your current journey.
When you first set up auto recharge the selected auto recharge value will be added to your Metrocard at your next validation, regardless of your current balance. This is a system requirement to verify that the nominated credit card is linked to the auto recharge.
Once auto recharge is set up it will then be triggered every time the balance drops below the threshold amount.
Your Metrocard must be registered and protected to set up auto recharge.
Auto recharge can be set up via your Metrocard account online, by phoning the InfoLine on 1300 311 108 or by visiting an Adelaide Metro InfoCentre.
Seniors metrocard is issued by the Seniors Card Unit - The Office of the Ageing.
To manage or change your details contact the Seniors Card Unit for assistance.
Office for the Ageing
Telephone 1800 819 961 (free call)
No. If your metrocard is not registered your balance is not protected. If your unregistered metrocard is accidentally lost or stolen, the balance is forfeited.
If you lose your metrocard please contact the Adelaide Metro InfoLine as soon as possible.
Your personal details will be stored in the central system and linked only to the serial number of your metrocard. Your metrocard itself does not store any personal information.
For more information on privacy, visit the Privacy and Security page.
Each customer can protect up to a maximum of eight (8) metrocards.