Everyone using Adelaide Metro public transport network has the right to a safe and pleasant journey.
All Adelaide Metro buses, trains and trams have onboard video surveillance. There are also more than 1300 cameras across the network, including at bus interchanges and train stations. We continually install and upgrade surveillance systems for better coverage and to help South Australia Police (SAPOL) with criminal investigations.
We work closely with the SAPOL Public Transport Safety Branch to maintain a safe and secure environment. Plain-clothed and uniformed police regularly move through the public transport network. All SAPOL officers travel free on public transport, in uniform or casual clothing, at any time and can intervene in any incidents.
Contracted security services and guards (Wilsons Security) also work across the public transport network. Their services include:
24-hour emergency phones are available at stations. Using the phone activates video surveillance in the area around the phone.
If you suspect that a serious crime is in progress or if you have just seen or been involved in a crime, call Police Emergency on 000.
For non-urgent police assistance, call Police Assistance on 131 444.
If you see someone graffiti or vandalise public transport property, or you know someone who has, please report them to Crime Stoppers SA. You don’t have to give anyone your name when you make a report.
It costs a lot to clean up graffiti attacks, particularly when some locations get targeted repeatedly. It also causes problems for public transport users when the affected buses, trains, trams and other infrastructure is taken out of service or shut down for repairs.