Taking items on board
If you’re planning to take large items on a bus, train or tram that may take up extra space, please be mindful of other passengers and the space available. If there is not enough space to carry your item safely on board, you may need to wait for the next service.
A driver may stop you from boarding public transport if you have anything with you that is dangerous, unhygienic or too big to fit on board.
Drivers are unable to physically help you get on to vehicles or lift items for you. If you can’t do this independently, please bring someone who can help you.
On board
Bicycles/push-bikes
Bikes cannot be taken on buses or trams, as there is nowhere to secure your bike and not enough space for other passengers to move around safely.
Bikes can be taken on trains, which can be secured in an empty wheelchair space during your trip. Bikes will need to be moved if someone using a mobility aid needs the area.
Taking your bike on the train:
| Passenger | When | Cost |
|---|
| Senior Card Holders | Anytime of the day when space is available. | Free |
| All other passengers | Monday to Friday: - Before 9:00 am
- Between 3:00 pm and 6:00 pm
| Passengers must buy a separate peak concession fare for each bike. |
Monday to Friday: - 9:00 am to 2:59 pm
- After 6:00 pm
| Free |
| Weekends and Public Holidays | Free |
Folding bikes:
Folding bikes can be taken on bus, trains and trams for free as long as they are folded and fully enclosed in a bag no bigger than 90 cm x 60 cm x 40 cm.
Motorised bikes:
Motorised bikes that contain fuel cannot be taken on bus, trains or trams.
e-bikes:
e-bikes can be taken on trains only (modified e-bikes not permitted on board).
Cages and lockers
Bikes cages and lockers can be found at various stations and interchanges. Use our facility map here to locate a secure bike cage or locker.
To hire a bike locker, a $50 deposit is needed to secure it and is refunded when you return the key.
Visit the InfoCentre at Adelaide Railway Station or call the InfoLine on 1300 311 108 to:
- find a bike locker that is available,
- put a locker on hold,
- join the waiting list.
Bike cages are free for public transport users and must be managed via a registered metroCARD.
To set up bike cage access, you can contact Adelaide Metro by:
- visiting the InfoCentre at Adelaide Railway Station,
- calling the Adelaide Metro InfoLine on 1300 311 108.
- Please note: Before accessing a bike cage, you will need to validate your metroCARD on board a bus, train or tram or at a barrier gate.
You can open bike cages by tapping your metroCARD on the validator at the entrance.
Bicycles and helmets are stored at your own risk, please secure your bike to a rail with an appropriate lock. We do not recommend you leave anything in the bike cages overnight and anything left in the cage for more than 2 weeks will be removed.
Foot-powered scooters can be taken on board a bus, train or tram. Scooters must be folded and fully enclosed in a bag no bigger than 90 cm x 60 cm x 40 cm.
Electric personal mobility devices (PMDs) cannot be taken on public transport. Examples of devices that could be PMDs include e-scooters, e-skateboards and e-solo-wheels.
Motorised scooters cannot be taken on public transport.
Prams, strollers and push chairs can be taken on buses, trains and trams. Drivers or a passenger attendant can set up the access ramp if you need assistance boarding a bus, train or tram.
Prams should not be parked in the aisles or block other passengers, instead you can:
- use priority seating areas near the doors and sit alongside your pram,
- store folded prams in the designated luggage areas.
- It’s safest to leave your child strapped in the pram, and where possible, face the child to the rear of the vehicle.
- Always apply pram brakes.
- Don't hang heavy items from the pram, as they could cause it to tip.
- When approaching the end of your trip, use the stop button in the priority seating areas to let the driver know you need a ramp to exit the vehicle.
- Exit with the child facing towards the inside of the vehicle.
Luggage can be taken on board a bus, train or tram and must be up to 90 cm x 60 cm x 40 cm.
Luggage must be stored in the designated luggage area or next to you if the space is not needed by a passenger. Please make sure your luggage does not block other passengers.
Supermarket trolleys are not allowed on public transport.
You can take personal shopping trolleys on board up to the size of a suitcase.
Surfboards can be taken on trains only. You must buy a separate concession fare for your surfboard.
Surfboards cannot be taken on buses and trams.
Only accredited assistance animals can travel on public transport with a person living with a disability.
You cannot take other animals on a bus, train or tram.
