We're here to connect with you and provide information about our public transport services. Before you engage with us on our social media pages, please take a moment to review the following terms of use.
Adelaide Metro uses Facebook and X (formerly Twitter) to keep you informed about our services and activities.
These terms of use complement any terms imposed by the respective social media platform. By interacting with us on our pages, you agree to adhere to these terms.
Our social media pages aim to provide accurate information about Adelaide Metro's activities. While we strive for accuracy, please note that information may change at short notice.
Promotions or competitions posted on our social media pages are not sponsored, endorsed or administered by the social media platform.
We encourage discussions, questions and feedback. While we respect diverse opinions, we ask that you remain respectful toward other users.
We may hide or remove content that is deemed inappropriate, including harassment, bullying, offensive language, explicit content, discrimination, defamation or misinformation.
Private messages containing inappropriate content may not receive a response. Persistent unacceptable behaviour may result in blocking and, in extreme cases, content may be forwarded to South Australia Police.
We strive to moderate all inappropriate content, but occasionally content may not be immediately addressed.
We monitor our social media pages regularly during business hours and aim to respond to comments and questions. Due to the high volumes of messages and comments we receive, we may not be able to get back to you quickly. If you have an urgent inquiry, please contact the InfoLine on 1300 311 108.
Common topics and requests may receive a general notification instead of individual responses.
Please, do not report crime or issues requiring urgent assistance via our social media accounts. We recommend contacting 000 for urgent assistance and to report a serious crime in progress, or the Police Assistance Line on 131 444 for non-urgent assistance.
Avoid sharing personal information in public comments. While we strive to hide such comments, they may be visible to other users temporarily.
We handle your information in accordance with our privacy policy.
Our social media pages do not provide legal advice. For legal assistance, contact the Legal Services Commission.
Follows or retweets do not imply endorsement.
Views expressed by individuals other than Adelaide Metro are not endorsed or supported by Adelaide Metro or the Department for Infrastructure and Transport. Adelaide Metro and the Government of South Australia disclaims liability for non-departmental content on our pages.