COVID-19 and public transport
If you are feeling ill with flu-like symptoms, please avoid travel on public transport.
In the wake of the global COVID-19 pandemic, all South Australians are asked to play their part to keep each other safe, including making responsible choices about using our Adelaide Metro public transport network.
Practise good hygiene, maintain physical distance from others where possible, and stay home if unwell.
If clusters of COVID-19 are identified at public transport locations or on services, details of these will be added to this page to assist customers with contact tracing.
Customers are reminded they should get tested for COVID-19 immediately if any symptoms occur, even if mild.
Protecting our public transport customers
Cleaning schedules have been increased across all public transport modes and disinfectant products recommended under national health guidelines are being used.
In addition to standard cleaning, extra crews are being used across the network with particular focus being given to hard surfaces such as hand rails, validators and push buttons.
All public transport customers and the wider South Australian community are advised to be alert to the threat of COVID-19 and adhere to health advice.
Wash. Cover. Avoid.
The best protection against infection is hygiene:
- WASH your hands with soap and use an alcohol-based hand sanitiser.
- COVER your coughs and sneezes, and dispose of tissues. If no tissue is available, cough into the crook of your arm.
- AVOID public transport and direct contact with others if you’re feeling unwell.
Download the video description and transcript ( (DOCX, 12 KB))
Public transport road map to keep South Australians safe
The state government has announced a public transport road map, in response to Australia Health Protection Principal Committee (AHPPC) advice, to help continue to keep South Australians safe on buses, trains and trams.
The AHPPC has developed Principles for COVID-19 Public Transport Operations to provide guidance to public transport operators and passengers to help keep them safe.
Adelaide Metro introduced measures to keep commuters safe on public transport, including:
- more frequently cleaning buses, trams and trains
- stopping cash handling by staff, by transitioning to a metroCARD-only system
- installing perspex screens for bus drivers and restricting access to open areas immediately around drivers
- staggering train arrival times at Adelaide Railway Station, to spread the peaks of people entering and leaving the terminal
- installing signs on trains, trams and buses that sends clear messages not to board if unwell and to encourage physical distancing as far as practicable at stops and stations, and on board services
- frequent station announcements about COVID-19 safe practices on public transport
- signage at key stations, interchanges and inside vehicles, with information published by health authorities about good personal hygiene habits.
The new measures to be introduced, based on the AHPPC advice and in consultation with the Chief Public Health Officer, include:
- trialling a new AM and PM peak train timetable on the Gawler line that will provide more services across an extended peak period to increase capacity and give customers more options
- as customers return to bus services, monitoring the busiest bus routes (like the O-Bahn), moving available capacity and shifting services around to better match the demand with the number and timing of services offered
- accelerating introducing a range of new Apps that provide customers with better real-time information about their public transport services to make it easier to find information
- updating signage and posters across the network to provide more information to customers about the recommended habits and behaviours while using public transport
- accelerating converting of the remainder of the diesel train fleet to 2x2 seating (currently 2x3) to provide for more aisle space for customers
- providing well-signposted hand sanitisation facilities at Adelaide Railway Station.