COVID-19 public transport updates

22 Jul 2021

Do not use public transport if you are:

  • feeling unwell
  • have been told by SA Health or medical professional that you must take a COVID test
  • have done a COVID test and are waiting for the results.

Visit COVID-19.sa.gov.au for up-to-date information about COVID restrictions and requirements in South Australia.

Face masks

  • Passengers using public transport are required to wear face masks while on-board, waiting at stations or transiting through.
  • People with medical exemptions do not need to wear a mask but must provide evidence of their exemption, if an Adelaide Metro representative asks them to.
  • Adelaide Metro bus drivers have been provided with masks and are aware of their responsibilities to wear masks while buses are in service. Please be aware that there are circumstances where drivers may not be required to wear a mask, for example due to a medical exemption. The seats directly behind the driver remain cordoned off to reduce the risk of exposure between bus drivers and passengers.

Read more about mask requirements on the SA Health COVID website.

Some buses, trains or trams will not operate during Level 5 restrictions

Most Adelaide Metro bus, train and tram services will continue to run to regular timetables to support essential workers.

Some routes will be temporarily closed – there is a COVID-19 service disruption that lists any impacted services.

Checking your travel history

If you have registered your metroCARD with us, you can check your travel history by logging into your online metroCARD account. Your account history shows the dates and times you validated your metroCARD and the routes you travelled on, unless you are using a 14-day or 28-day unlimited travel pass.

If your metroCARD is not registered with us, we are unable to give you any travel history.

Find out more about registering your metroCARD.

QR codes

QR codes are being installed throughout buses, trains and trams as quickly as possible and in a range of locations, such as windows, walls and screens inside the vehicle. You need to check-in once you are on-board.

If you do not have a mobile phone, you will not be able to check-in using the QR code.

We encourage you to register your metroCARD so you can check your own travel history.

14-day and 28-day travel passes

If you had an active 14-day or 28-day pass on your metroCARD when the Level 5 restrictions came into effect, please call the InfoLine on 1300 311 108 for assistance.


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