COVID-19 public transport updates

23 Aug 2021

Keeping South Australia safe

Do not travel if you are unwell

If you have any symptoms of COVID-19, no matter how mild, please get tested immediately. Find your nearest testing site at sahealth.sa.gov.au/COVIDtesting

Current requirements on public transport

  • Check-in wherever QR codes are provided.
    If you do not have a smartphone, we recommend registering your metroCARD so you can check your travel history.
  • Wear a mask when on board services and when waiting at a stop or station.
    Please be mindful that not everyone can wear a mask, and ensuring you are protected helps everyone.

Visit COVID-19.sa.gov.au for the latest information on restrictions and requirements.

Checking-in and your travel history

QR codes

Adelaide Metro has introduced QR codes on all buses, trains and trams. We are working to improve options for customers and will continue to introduce more codes throughout the fleet to make checking-in even easier.

Checking your travel history

If you do not have a smart phone but have registered your metroCARD with us, you can check your travel history by logging into your online metroCARD account. Your account history shows the dates and times you validated your metroCARD and the routes you travelled on, unless you are using a 14-day or 28-day unlimited travel pass. If your metroCARD is not registered with us, we are unable to give you any travel history.

Seniors Card metroCARDs are automatically registered, unless you have previously removed your name and address from our system.

Find out more about registering your metroCARD or Seniors Card.

Contact tracing

If clusters of COVID-19 are identified at public transport locations or on services, details of these will be added to this page to assist customers with contact tracing.

Face masks

Wearing a mask reduces the risk of COVID-19. The virus can spread from an infected person's mouth or nose in small liquid particles when they cough, sneeze, speak, sing or breathe. If no one wears a mask, there is a high risk of spreading the virus. If some people wear masks, there is a medium risk. If everyone wears masks, there is a lower risk. The lowest risk is when everyone wears a mask and keeps a physical distance of at least 1.5 metres.

  • Passengers using public transport are required to wear face masks while on-board, waiting at stations or transiting through.
  • People with medical exemptions do not need to wear a mask but must provide evidence of their exemption, if an Adelaide Metro representative asks them to.
  • Adelaide Metro bus drivers have been provided with masks and are aware of their responsibilities to wear masks while buses are in service. Please be aware that there are circumstances where drivers may not be required to wear a mask, for example due to a medical exemption. The seats directly behind the driver remain cordoned off to reduce the risk of exposure between bus drivers and passengers.

Read more about mask requirements on the SA Health COVID website.