Adelaide Metro Survey

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Your metrocard balance is protected if you have registered your metrocard. This means if it’s accidentally lost or stolen you card can be cancelled and the balance transferred to a new metrocard.

As soon as you discover your metrocard is missing contact the InfoLine or visit an InfoCentre to cancel your card.

You can then purchase a new card at an InfoCentre  and we can transfer the remaining balance for you at the time of purchase.

Once you have cancelled your metrocard it cannot be reversed. 

Why not replace your metroCARD with a new South Australian design metroCARD?

Celebrate this state with six new metroCARDs, showing iconic South Australian destination.