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Bus Service Performance

Adelaide Metro bus services are provided by three private bus contractors:

  • Broadspectrum (Light-City Buses)
  • Keolis Downer (SouthLink)
  • Transit Systems (Torrens Transit)

The bus contractors service various regions of metropolitan Adelaide. View the Contract Area Map PDF (109 KB).

Performance Monitoring

Public Transport Services in the Department of Planning, Transport and Infrastructure monitors the performance of the contracted bus operators to ensure that the standard of service meets community needs. Services are monitored against performance thresholds, particularly in relation to on-time running and reliability. Public Transport Services monitors regular bus services through an ongoing program of audits of services.

Bus contractors are required to ensure that:

  • services run no more than 59 seconds before and no more than 4 minutes and 59 seconds after the time stated in the timetable;
  • scheduled services run;
  • services meet connecting services;
  • vehicle condition meets service requirements;
  • driver standards are met; and
  • compliance with process and reporting requirements.

Public Transport Services will publish quarterly reports on the performance results for bus operators. 

Quarterly Service Standards Reports

October – December 2014

July - September 2014

April - June 2014

January - March 2014

October - December 2013

July – September 2013

April – June 2013

January - March 2013

October - December 2012