Adelaide Metro Survey

Take a moment to complete the quick survey and rate your ride or if you have 10 mins complete the full survey.

Quick survey  Full survey

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Using Adelaide Metro services is simple. Follow these easy steps to ensure a safe and enjoyable journey.

Plan your journey
Use the Journey Planner to map out your journey before you travel.  

Hail the bus or wait at the correct rail service platform
Hail the bus by simply raising your arm to signal the driver to stop. Trains and trams stop at timetabled stations and platforms.

Buy the right ticket/card or pass
For more information on tickets, fare and concessions and how to purchase visit the Tickets section of the site or call the Adelaide Metro InfoLine on 1300 311 108.

Validate the ticket/card or pass
For information on how to validate a metrocard visit the Travel with a Metrocard page.

Let the driver know when you would like to alight the service
Let the driver know you’d like to get off a bus service by pressing the red ‘stop’ button. Trains and trams stop only at timetabled stations or platforms. The driver or a recorded announcement will advise of the next station prior to stopping.

For more detailed information about using Adelaide’s public transport network visit the Frequently Asked Questions (FAQ) page.